← BACK
LEGAL

Terms & privacy

Reservation and cancellation terms, our privacy statement and company details for Nordic Dreamz. Last updated: 9 July 2026.

This English version is provided as a courtesy translation. In case of any discrepancy or dispute, the Dutch version of these terms prevails.

Reservation terms

Check-in 15:00 | Check-out 10:00

Reservations: all reservations are subject to availability and are handled in the order they are received. We reserve the right to decline any request at any time, without giving a reason.

Confirmation: a reservation is considered final once payment has been received and confirmed.

No rights: no rights can be derived from the information on this website, from price indications or from submitting a booking request. In the event of an obvious error, such as an incorrect price caused by a technical fault, we reserve the right to cancel the request or reservation.

Prices: the nightly rate depends on the season: € 300 per night during official Dutch school holidays, public holidays and in July/August (high season); € 250 per night in January, February, May, June, September and December outside those periods (mid season); and € 200 per night at all other times. The rental amount is calculated at the nightly rate applicable on each night of your stay.

Payment: a deposit of 50% of the total rental amount is required to confirm the reservation. The remaining amount must be paid no later than 14 days before arrival.

Cancellation: cancellations must be made by email. If you cancel up to 14 days before your scheduled arrival date, your deposit will be refunded in full. If you cancel between 14 and 7 days before arrival, 50% will be refunded. If you cancel within 7 days of arrival, we regret that the rental amount can no longer be refunded. The final cleaning fee and the cost of bed linen/towels (if you chose them) will, of course, be refunded in all cases.

Check-in: check-in is possible from 15:00 on the day of arrival. Guests are kindly asked to tell us their expected arrival time in advance.

Check-out: guests must check out by 10:00 on the day of departure, unless agreed otherwise. A late check-out may incur an additional charge.

House rules: guests must follow the Nordic Dreamz house rules, which are provided on arrival. Any damage to the holiday home or its contents may result in additional costs being charged to the guest.

Liability: Nordic Dreamz accepts no responsibility for personal injury, or for loss or theft of guests' belongings, during their stay. We recommend that guests take out travel insurance.

Pets: pets are not allowed at Nordic Dreamz unless otherwise agreed.

Smoke-free: Nordic Dreamz is a smoke-free holiday home. Smoking is permitted outdoors only.

Cancellation terms

Cancellation periods:

  • For cancellations up to 14 days before the scheduled arrival date, the deposit will be refunded in full.
  • For cancellations up to 7 days before the scheduled arrival date, 50% (i.e. your deposit) will be charged.
  • If you cancel within 7 days of the scheduled arrival date, we regret that no refund of the total reservation amount is possible. In that case you will, of course, still receive a refund of the final cleaning fee and the cost of bed linen/towels (if you chose them).

Early departure: in the event of early departure, no refund is given for the remaining rental period.

Force majeure: in cases of force majeure, such as natural disasters, pandemics or other unforeseen circumstances, the cancellation policy may be applied flexibly. Please contact us in such cases to discuss the options.

Cancellation by Nordic Dreamz: if Nordic Dreamz has to cancel a reservation due to unforeseen circumstances, we will let guests know as soon as possible and offer a full refund.

Right of withdrawal

There is no statutory 14-day right of withdrawal for accommodation booked for a specific date or period; this is an exception in European consumer law. The cancellation terms above therefore apply.

Privacy statement

Nordic Dreamz respects your privacy and processes personal data in accordance with the General Data Protection Regulation (GDPR).

What data do we collect? Through the booking form on this website we ask for your name, email address, desired period of stay, number of guests and any comments.

What do we use this data for? Solely to process your booking request, to communicate with you about your stay, and to keep track of the villa's availability. We do not use your data for marketing purposes and do not sell it to third parties.

Where is your data stored? Booking requests are processed by an automated script into Google Calendar and Gmail (Google Workspace), so that we can manage your request and our availability. These Google services may process data outside the EU under Google's own privacy policy and standard contractual clauses.

Retention period: we do not keep your booking data longer than necessary for handling your stay and any statutory (tax) retention obligations.

Cookies: this website does not use tracking or advertising cookies. Google Fonts is used to load fonts, which means your IP address may briefly be shared with Google.

Your rights: you have the right to access, correct or delete your personal data, and to object to its processing. Please contact us at the email address below. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

For questions about this privacy statement you can contact us at nordicdreamz23@gmail.com.

Company details

Nordic Dreamz
Fossøyvegen 3, Vrådal, Telemark, Norway
Email: nordicdreamz23@gmail.com
Phone: +31 6 41424375

© 2026 Nordic Dreamz